We're here to help
How can we help you today?
Whether you need advice on bed linen, help with an order or a quote for your hotel, our friendly team is happy to help.
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Call us
0345 602 9050Speak to our team about products, sizing or an order. Call now -
Email our orders team
orders@thefinecottoncompany.comPlease include your order number if you have one. Send an email -
Hotels & trade
Hotels, spas & designersTrade pricing, bespoke orders and personalised linen for your business. Trade information
Quick answers
- DeliveryFree on UK Mainland orders over £100, otherwise £5.95. Standard UK delivery takes up to 5 days. Delivery details
- ReturnsReturn unopened, unused items in their original packaging within 14 days. Returns policy
- Personalised ordersEmbroidered items are made to order and can take up to 21 days in the UK. They can't be returned. Personalisation guide
- Helpful guides
- Choosing bed linen
- Duvets & pillows
- Care guide
- Size guide
- Trade brochure
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